New Smoke Frequently Asked Questions

What is New Smoke?
New Smoke is a premium electronic cigarette brand comparing site that offers top caliber products. We compare and offer only advanced technology which deliver highly reliable products to the consumers as the products are by SGS, RoHS, and CE. This state of the art cigarette type emits vapor instead of smoke saving smokers from second hand smoke, stale odors, flames, cigarette butts disposal and ashes.

What is an electronic cigarette?
Also known as e-cig, e-cigarette, smokeless cigarette, or personal vaporizer, is a device developed as a substitute for tobacco cigarettes. It actually feels and looks like a traditional cigarette but it is battery operated and instead of emitting smoke, it produces water vapor. This is a revolutionary alternate smoking device which contains no tobacco, tar, and thousands of carcinogens that are normally found in tobacco cigarettes.

How does it work?
They are composed mainly of battery, atomizer, and cartridge. Unlike the traditional cigarette, you don’t need lighter or match stick to turn on your electronic cigarette. It automatically activates once you take a draw. On the tip of the device is the LED that lights up to signal that the device is powered on. Atomizer heats the liquid contained in the cartridge and produces vapor that actually looks like smoke. When the user stops drawing, it automatically stops working too.

Should I charge the battery before using it?
A new battery straight from the box is partially charged to store lithium ions inside. Perform full battery charging before using it to get maximized life span.

How long does an e cigarette battery last?
Always remember that the battery life depends on its size. The larger the unit, the longer it works. Batteries can last for approximately 10 hours or more. Batteries are rechargeable but never over charge them to avoid life span deterioration. It is recommendable to always keep battery spares with you especially if you use your e-cigs most of the time away from places where you can recharge them.

What are the types of batteries?
There are two basic types of batteries, manual and automatic. Manual battery is activated with a push button type of e-cig device. While automatic battery needs no buttons. It starts working once dragging is sensed by your device.

What is an atomizer?
Atomizer, also known as atty in e-cig slang, is the most vital component as it serves as the heating element of the device. It stimulates the water vapor production to be inhaled by the users. When the device is activated, the atomizer heats up and vaporizes the liquid solution inside the cartridge.

What is a cartridge?
Cartridge is the part of the electronic cigarette that contains the liquid solution to be vaporized. It also acts like a mouthpiece wherein the vapor produced can flow into it to reach the user’s mouth.

What are the compositions of the vapor produced?
The vapor produced is basically composed of Propylene Glycol (PG), Vegetable Glycerine (VG), flavoring, and with or without nicotine. These are the liquid solution components inside the cartridge that are being heated up by the atomizer to produce the vapor.

How much nicotine is in the cartridge?
Those are available in different levels of nicotine. Users can choose from 0mg, 6mg, 11mg, anf 16mg. In this way, smokers can monitor their nicotine intake and can still enjoy the feeling of puffing with or without nicotine in their e cigarette.

How long does a cartridge last?
One typical cartridge is approximately equivalent to 12-15 traditional tobacco cigarettes.

What should I do once cartridge runs out of liquid solution?
Once the liquid inside the cartridge runs out, user can either refill the liquid or replace it with another pre-filled cartridge.

How can I refill the cartridge?
By choosing to refill the cartridge instead of replacing with a new pre-filled cartridge, you actually can save some bucks but you need to a lot extra time in preparing your liquid solution or your e-liquid to be used in refilling. You can buy bottled liquid solutions from manufacturers offering different flavors of e-liquids or you can mix up and prepare your own e-liquid recipe to use. When refilling, the best and easiest tool to use to avoid e-liquid waste all over the place, is with a syringe. Use syringe to extract the liquid in exact amount as desired and disperse it evenly in your cartridge.

What is e-liquid?
E-liquid or e-juice is the liquid solution used inside the cartridge of your device to produce vapor. The solution may or may not contain nicotine as desired by the user. E-liquid is available in different flavors from tobacco, menthol, fruity, exotic, and more.

Where can I smoke my electronic cigarette?
Since ecigs contain no tobacco, the device can be used in a lot more places compared to the traditional cigarettes. Smoke prohibiting laws sometimes do not apply to it. In some non-smoking areas, you can actually use with proper vaping etiquettes. However due to the resemblance to real cigarettes, people often believe they are real cigarettes and might question your smoking in certain ‘smoke-free’ zones. Also, some states ban the use of the device in public areas, indoors or outdoors so it is recommended to ask the management first before using your personal vaporizers to keep safe. But over all, you can use your electronic cigarettes more conveniently even inside your room, car, office, and more places without worrying about the odor and harmful effects smoke brings to you and to your environment.

Who can avail and use electronic cigarette?
This product is made intended for adults use as a substitute for traditional cigarette smoking. It is NOT meant for:

- children / minors
- pregnant women
- people with (a history of) respiratory problems
- people who are sensitive to nicotine

What’s included in a starter kit?
Basically, a starter kit includes rechargeable batteries, cartridges, atomizer, and instruction manual. Some starter kits also include travel case, USB and car chargers.

Where can I buy electronic cigarettes?
You can find a lot of popular e cigarette brands all ove the internet. To help you in making your decision where to buy, you can refer to our e cigarette comparison page. Most companies offer product warranty and some gives free or discounted shipping fees. There are also some kiosks already in the mall that sell e cigarettes products and accessories.

How can I contact New Smoke Customer Service?
Please visit our contact form for your questions/comments/suggestions and we will get back to you as soon as we can.